What information do we collect?

WB.coffee B.V.  collects information from you when you fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  • to obtain feedback on a Product you have ordered
  • to contact you as part of the transaction process when placing an order
  • to investigate any complaints relating to the misuse of the Website, Product or Service
  • to send you periodic emails that you have subscribed to through your nominated email address
Note: You will have the option to choose to not receive certain types of email communications from us. This can be done in your user account area on the website or any emails we send will also always contain a link at the bottom enabling you to be removed from our mailing list.

Hacking and fraud?

When your account is hacked or when any suspicion of fraud is suspected, please contact us.

How do we protect you information?

WB.coffee B.V. implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
WB.coffee B.V. is SSL certified. SSL ensures your credit card details, data transfer, logins are safe and secure from prying eyes.

Do we use cookies?

WB.coffee B.V. uses cookies in order to help provide a customized user experience.

Do we disclose any information to outside parties?

WB.coffee B.V. does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless it is necessary for the operation of our business. This means we do share you information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect WB.coffee B.V. or others rights, property, or safety. Also, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Google Analytics and Facebook also collect information about the users’ interests and demographics based on what kind of sites the user has visited, which are members of the Google Display Network or the Facebook Network. Only anonymous data is generated regarding expected areas of interests, demographies etc. No information regarding which sites have been visited or any information regarding separate individuals are collected nor stored.

You can at any time permanently prohibit Google Analytics from collecting information based on your IP number. Please have a look at the following address for more info for opting out: https://tools.google.com/dlpage/gaoptout. More information about Google analytics tools and services can be found on the Google Privacy Policy page: https://support.google.com/analytics/answer/6004245

You can at any time permanently prohibit Facebook from collecting information based on your IP number. Please have a look at the following address for more info for opting out: https://www.facebook.com/help/568137493302217

General terms

  • This online privacy policy applies only to information collected through the WB.coffee and amsterdamcoffeelab.com websites and not to information collected offline.
  • By using our site, you consent to our conditions of use.
  • If we decide to change our privacy policy, we will post those changes on this page.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.
Nijverheidslaan 3a8  
1382LE Weesp - Amsterdam
the Netherlands